Terms of Service

Welcome to Reserved. These Terms of Service ("Terms") govern your use of our website located at https://reserved-jp.com/ and any related services provided by Reserved ("we", "us", or "our").

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our website or use our services.

1. Services

Reserved provides software development, web design, technical consulting, and digital strategy services. Our services include but are not limited to: custom software development, web and mobile application development, UI/UX design, business and technical consulting, and product strategy.

The specific scope, deliverables, and timeline for each engagement will be outlined in a separate project agreement or statement of work between Reserved and the client.

2. Intellectual Property

Unless otherwise agreed in writing, upon full payment of all fees, clients will own all intellectual property rights in the final deliverables created specifically for them. Reserved retains the right to use general knowledge, skills, experience, and non-proprietary tools or techniques developed during the engagement.

All content on this website — including text, graphics, logos, and software — is the property of Reserved and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without prior written consent.

3. Payment Terms

Payment terms will be specified in individual project agreements.

• A deposit may be required before work commences
• Invoices are due within 30 days of receipt unless otherwise agreed
• Late payments may incur additional fees
• All fees are quoted in the currency specified in the project agreement

4. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the engagement and applies to all employees, contractors, and agents of both parties.

5. Limitation of Liability

To the fullest extent permitted by the laws of Japan, including the Civil Code (民法) and the Consumer Contract Act (消費者契約法) where applicable, Reserved shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use or inability to use our services or website.

Our total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim. Nothing in these Terms shall limit liability for damages caused by wilful misconduct (故意) or gross negligence (重過失) on the part of Reserved.

6. Warranty Disclaimer

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, to the extent permitted by Japanese law. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Termination

Either party may terminate a project engagement as outlined in the specific project agreement. In the event of early termination, the client shall pay for all work completed up to the date of termination. We reserve the right to suspend or terminate access to our website at any time without prior notice.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the new Terms. We encourage you to review this page periodically.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@reserved-jp.com

合同会社 Reserved
N&E BLD.6F, 1 Chome-12-4, Ginza, Chuo-ku
Tokyo, Japan